💰 Refund & Returns Policy

Overview & Our Promise

At Uplyncio, we operate a guest posting and link building marketplace connecting buyers with verified publisher sites. Unlike traditional e-commerce, digital services like guest posts are delivered and published directly on third-party websites — making traditional "returns" not applicable.

However, we take quality and delivery seriously. Our refund policy is designed to protect buyers from non-delivery, low-quality work, and publisher misconduct — while also being fair to publishers who deliver quality work in good faith.

12-Month Link Guarantee

Every guest post and link insertion placed through Uplyncio comes with our industry-leading 12-month link guarantee:

• If your published link is removed, altered, or made nofollow within 12 months of delivery, we will replace it free of charge on a site with equal or better metrics (DA, DR, traffic).
• The guarantee period starts from the date the buyer confirms delivery.
• To claim the guarantee, simply contact us at info@uplyncio.com with your order ID and proof that the link has been removed.
• Uplyncio reserves the right to place the replacement on an alternative publisher site if the original site is no longer available.

When You Are Eligible for a Refund

You may request a full or partial refund in the following situations:

When Refunds Do Not Apply

Refunds will not be issued in the following cases:

• Buyer confirmed delivery — Once a buyer clicks "Confirm Delivery", the payment is released to the publisher and the order is considered complete.
• Change of mind — After an order is accepted and the publisher has begun work, refunds are not available simply due to a change of mind.
• Content style preference — If the article meets the agreed word count, niche, and requirements but the buyer simply dislikes the writing style.
• SEO results — Uplyncio does not guarantee specific ranking improvements. We guarantee link placement, not search engine rankings.
• Site metric changes — DA, DR, and traffic metrics can fluctuate. We cannot refund based on metric changes that occur after delivery.
• Platform fees — Our service fee (built into the price) is non-refundable once work has begun.
• Orders older than 30 days (outside of the 12-month link guarantee).

How to Request a Refund

To request a refund, follow these steps:

1. Log in to your Uplyncio buyer account at uplyncio.com/buyer
2. Go to My Orders and find the relevant order
3. Click "Open Dispute" or "Request Revision" depending on the issue
4. Describe the issue clearly and attach any evidence (screenshots, links)
5. Our team will review within 24–48 business hours

Alternatively, email us directly at info@uplyncio.com with your Order ID and a description of the issue.

Refund Timeline & Method

Approved refunds are processed as follows:

Refunds are first credited to your Uplyncio wallet balance. You may withdraw this balance at any time via PayPal (7.5% fee) or USDT TRC20 (9.5% fee), subject to a minimum withdrawal of $20.

Dispute Resolution

When a buyer and publisher cannot agree, Uplyncio acts as an impartial mediator:

• Open a dispute from your order page within 14 days of delivery
• Both parties will be asked to provide evidence within 48 hours
• Uplyncio admin will review all evidence and make a final decision within 3–5 business days
• The decision of Uplyncio is final and binding
• If ruled in favour of the buyer — full refund to wallet
• If ruled in favour of the publisher — payment released to publisher

We strongly encourage buyers and publishers to resolve issues directly through the built-in chat system before escalating to a formal dispute.

Publisher Policies

Publishers on Uplyncio are held to a high standard of quality and reliability:

• Publishers who repeatedly fail to deliver orders will have their accounts suspended
• Publishers are responsible for maintaining live links for 12 months post-delivery
• If a refund is issued due to publisher fault, the corresponding earnings will be deducted from the publisher's account balance
• Publishers who accumulate more than 3 unresolved disputes within 90 days will be permanently removed from the marketplace